During these challenging times we will do everything we can do get you the products you need, in the time frame you need. If you have any special circumstances, please reach out to us directly for assistance.
Contact Lenses - FREE SHIPPING on all brands and all quantities.
All Other Products
- Regular Shipping is $9.95. Due to the current shipping limitations, we cannot offer a time guarantee.
- Express Shipping is $17.95 for Next Day Courier service from time of shipping.
- Non-Contact Curb side pickup is available at request- please call 416-924-9210 to schedule service
It is important to us that you are satisfied with the items you receive.
Please reach out to us if there is a problem and we will work with you to solve any issues you may have.
If you are unhappy with your purchase, we will provide a refund for products that are returned within 30 days of your purchase date.
Unopened products in their original packaging are eligible for a full refund minus any shipping charges. Opened products are eligible for an exchange or credit.
To return an item, please bring them directly into the clinic or mail to:
Dr. Shalu Pal and Associates
408-80 Bloor Street West
Toronto, ON, M5S2V1
***Please note email will be checked more frequently than phones during COVID-19***
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